Terms of service

Terms of Service


Welcome to Al Taqareer Store. These Terms of Service ("Terms") govern your access to and use of our website, store, products, and related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to all of these Terms, do not access or use our Services.

1. Overview and Scope

  • Operation: This website and store are operated by Al Taqareer Store in the Kingdom of Saudi Arabia (KSA). Our platform is hosted on Shopify, which provides the e-commerce infrastructure enabling us to sell our products and services to you.

  • Compliance: These Terms are structured to comply with the e-commerce laws, consumer protection regulations, and commercial guidelines applicable within the Kingdom of Saudi Arabia, including regulations set by the Saudi Ministry of Commerce.

2. Eligibility and Account Registration

  • Age Requirement: You must be at least 18 years of age, or the legal age of majority in your jurisdiction, to use our Services or make a purchase.

  • Account Security: When you create an account with us, you are responsible for maintaining the confidentiality of your account credentials, username, and password, and for restricting access to your device. You agree to accept responsibility for all activities that occur under your account.

3. Products, Pricing, and Availability

  • Product Descriptions: We make every effort to display as accurately as possible the colors, features, specifications, and details of our products (such as our cookware sets and kitchenware). However, we do not guarantee that your device’s display will accurately reflect the actual color or details of the products.

  • Pricing: All prices displayed on our website are quoted in Saudi Riyals (SAR) and include applicable taxes (such as KSA Value Added Tax - VAT) where required by law, unless stated otherwise. Shipping and delivery fees are calculated separately at checkout.

  • Modifications: We reserve the right to modify, discontinue, or update products, prices, and descriptions at any time without prior notice.

4. Orders, Payments, and Billing

  • Order Acceptance: When you place an order, you are offering to purchase a product subject to these Terms. All orders are subject to availability and confirmation of the order price. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product unavailability, errors in pricing, or suspected fraudulent activity.

  • Payment Methods: We accept secure online payment methods (such as credit/debit cards, Mada) and Cash on Delivery (COD), subject to availability. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

5. Shipping, Returns, and Refunds

  • Shipping Policy: All deliveries within KSA are governed by our separate Shipping Policy, which outlines delivery timeframes, couriers, and shipping fees.

  • Returns and Refunds: Cancellations, returns, exchanges, and refunds are governed by our 14-day Return and Refund Policy, in accordance with Saudi consumer protection regulations.

6. Intellectual Property Rights

All content included on this website—such as text, graphics, logos, images, audio clips, digital downloads, data compilations, and software—is the property of Al Taqareer Store or its content suppliers and is protected by international and Saudi copyright, trademark, and intellectual property laws. You may not reproduce, duplicate, copy, sell, or exploit any portion of the Services without express written permission from us.

7. Limitation of Liability

To the maximum extent permitted by applicable law in Saudi Arabia, Al Taqareer Store, its directors, employees, affiliates, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or in connection with your use of the website or our products.

8. Governing Law and Dispute Resolution

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the competent courts of Riyadh, Saudi Arabia.

9. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

Contact Information

Questions about the Terms of Service should be sent to us at:

  • Email: contact.altaqareer@gmail.com

  • Phone / Customer Service: +966 59 490 9849

  • Address: Alhazm, Alhazm, Riyadh 0011461, Saudi Arabia