Shipping policy

Shipping Policy

Thank you for shopping with AL Taqareer Store. We are committed to delivering your orders safely, efficiently, and transparently across the Kingdom of Saudi Arabia. Please review our shipping policy below to understand our delivery timeframes, costs, and procedures.

1. Delivery Coverage

We currently ship to all major cities, regions, and governorates across the Kingdom of Saudi Arabia through our trusted logistics and courier partners.

2. Shipping Rates & Costs

Shipping fees are calculated dynamically at checkout based on your delivery address, package weight, and dimensions, or via a fixed flat-rate structure.
Any applicable delivery charges will be clearly displayed on the checkout page before you complete your payment, ensuring complete transparency with no hidden costs.
From time to time, we may offer free shipping promotions on select products or orders exceeding a specific promotional threshold.

3. Processing & Delivery Timeframes

Order Processing Time: Orders are typically processed and handed over to our courier partner within 1 to 2 business days (excluding Fridays, Saturdays, and official public holidays in KSA).
Estimated Delivery Time:
- Major Cities (Riyadh, Jeddah, Dammam, Mecca, Medina, etc.): 2 to 4 business days from dispatch.
- Remote or Outer Areas: 4 to 7 business days from dispatch.
Note: Delivery times are estimates and may occasionally vary during peak shopping seasons, national holidays, or unforeseen logistical delays.

4. Order Tracking

Once your order has been packed and dispatched, you will receive a confirmation email and/or SMS containing your tracking number and a link to track your shipment in real-time with our courier partner.

5. Cash on Delivery (COD) Services

If you choose Cash on Delivery (COD) as your payment method, please ensure that exact cash is available upon the courier's arrival.
COD service may carry a small additional handling fee, which will be explicitly itemized at checkout before order confirmation.

6. Failed or Delayed Deliveries

Incorrect Address: Please ensure that your shipping address, contact number, and location details are accurate .AL Taqareer Store is not responsible for delayed or failed deliveries resulting from incomplete or incorrect address details provided by the customer.
Missed Delivery: Our courier partner will attempt to contact you multiple times to coordinate delivery. If you are unavailable to receive your order, the shipment may be returned to our warehouse, and additional shipping charges may apply to re-dispatch the items.
Delivery Delays: In accordance with Saudi e-commerce regulations, if an unexpected delay occurs beyond our stated timeframe, we will notify you promptly with an updated delivery schedule.

If you have any questions or require assistance regarding your shipment, please reach out to our support team: